Help Center

Orders are processed Monday-Friday, from 8am-11pm EST (Eastern Standard Time). Delivery pickup is at 3pm EST, so In Stock orders that are received before 3pm usually ship the same day. 

Absolutely! We want you to be completely satisfied with your purchase.

Our No Hassle Return Policy ensures that you can return any product, for a refund within 30 days of purchase for any reason. Items must be returned in new, unused and in resalable condition and in its original packaging.

Damaged Items: If your shipment is damaged during shipping, a claim must be made within 5 days of receipt. Please open your package and inspect upon receipt. If a package arrives damaged please save all packing materials and contact us immediately.

• Please note that shipping charges are non-refundable.
• 15% Restocking fee applies on all refunds processed. 
• This helps cover the costs of shipping of the items to you. 
• Returns must be in new condition

 

You can start the returns process by visiting our returns page.

Shipping charges are refunded if:

• We ship an incorrect product.
• A product was shipped from our warehouse broken or defective.
• A product was damaged during shipping.

If we re-ship a product in these cases, there will be no second shipping charge. Your original shipping charges will not be refunded if we reship products. Shipping charges are refunded for items that are covered under manufacturer warranties.

We accept all major credit cards including Visa, Mastercard, American Express and Discover. You can also pay by PayPal, Apple Pay or login with your Amazon and use a saved payment method there. 

Visit the Contact Us page for details on how to contact a customer service representative.